We already outsource and it’s not working

Your Business Challenges

"When we decided to outsource, we really didn’t know what to look for and it was pretty quick".

"What I know now is that I’m paying someone to do it and it’s much less than it used to be, but I want it done right. Then if I need to call them, I want them to be in the same country and I want a dedicated person to speak to".

"When I need something done, I need it done now".

What you want to achieve

  • Solve the current issues you are experiencing whilst maximising the benefits of outsourcing
  • Receive accurate and timely payroll to simply verify because right now you are typically experiencing inaccuracy from a less operationally excellent supplier
  • Short turnaround times with complete answers because typically you will be asking questions of a less operationally excellent provider and you are not currently satisfied with the timeliness or completeness of the answers
  • Eliminate reworking and errors so that you achieve the full benefits of outsourcing
  • The company you’re dealing with is too small and not focused enough on you as a customer or too large and is too hard to consistently contact the same person

What to consider

  • List current weaknesses and search for a provider who is more operationally excellent
  • Will any provider offer clear guarantees around accuracy of information, service and timeliness
  • Will you be allocated a dedicated payroll consultant and will you be able to speak to this person consistently
  • What benefits will your business derive if you established a genuine partnership with a capable local provider
  • What technology is available that you are not currently using and how could it benefit your business

How we can help

  • Having effectively transitioned companies like yours from less operationally excellent providers, into our managed programs we are acutely aware of the issues you have been facing and how to resolve them
  • We understand how your current provider will store your current employee, payroll, and leave balances. We know how to import it into our systems seamlessly
  • Our cloud software is specifically written for the local legislative requirements so they do not require work arounds for local compliance
  • Being cloud based our software is continually compliant and version control issues are avoided
  • We do not impose annual software upgrade fees or technical support costs
  • We can easily configure web based functionally, work flows and even the names of the types of leave (for example) to match your preferences and display or not display on the payslip

Tools & Information

Case Study (211 KB)

The payroll provider we were using was not satisfying our needs.

Employee Engagement (358 KB)

The unrecognised and untapped solution to increasing Australia’s GDP could be right under our noses.

Federal Budget (382 KB)

How the Federal Budget affects your business – an employee management perspective

Employgroup Wiki

Employee Self Service (ESS)

This will enable an employee access to view their own employee details and edit their address, emergency contacts and bank account details (if client decides to enable), as well as view leave accruals and payslips.

Parallel Payrun

An audit process where we will calculate your payroll based on a fully compliant process using current Australian legislation. NB it is statistically likely that this may differ from your payroll so please do not necessarily expect our audit run to match your actual pay.

SLA’s (Service Level Agreements)

Constantly perusing operationally excellence and improving our systems we seek to provide you with the peace of mind of knowing you are making the right decision by providing accuracy and timeliness guarantees.

Let's Discuss

"We can scope your current issues and requirements and quickly explain cloud tools that could address each issue."

Our Solutions



Fully Outsourced Payroll Solutions tailored to your needs



Online Time & Attendance tools and Award Interpretation Engine



Easy online payroll and Employee Management solution



Easy online payroll platform that enables you to pay your employees

Make an Enquiry We can explain your options, scope the different pieces of technology you can use and we can do it straight away.
So don’t put it off, this area is for you to contact us - Let’s talk soon.
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"It’s ironic really that you’re probably spending up to 2 or 3 times what you need to spend and you have inferior solutions - let’s talk soon..."

  • P: +61 2 8844 0777
  • E: sales@employgroup.com.au


Abinesh Ram CFO

"Putting my hand to my heart I would say Aussiepay to this day has provided an exceptional support in ensuring that the outsourced functionality is correctly and appropriately taken off Baldwin Care Group and without hindering the employees who are critical to the business, as a CFO I’m really happy and delighted that I have been able to partner myself with Aussiepay."

Evi Giameos General Manager – Information & Projects

"There’s no way in the world that we would ever think about bring payroll in-house, we are extremely happy with the service that Aussiepay provides us they’re constantly in contact with us and we wouldn’t look at choosing anyone else."